
Group 1 - The company has issued a statement addressing false information circulating online that links the normal condensation phenomenon in summer cabins to cabin sales [1] - The condensation is a common physical reaction caused by the interaction of humid air and dry cold air from the air conditioning, which disappears shortly after takeoff [1] - The company has been educating passengers about this phenomenon through various official channels and has confirmed that cabin temperatures are maintained within a comfortable range without intentionally lowering them to sell blankets [1] Group 2 - Recently, several passengers have complained about the cabin being too cold, likening it to a cold storage, and reported that blankets are not provided for free but must be purchased for 15 yuan each [3] - Passengers have raised concerns that the cabin temperature may be intentionally lowered to encourage the purchase of blankets [3]