Core Viewpoint - The airline travel platform, Hanglv Zhongheng, has introduced a new flight delay insurance product called "Surprise Number," which has faced criticism for its low payout rate and resemblance to gambling. The company has decided to withdraw the product following user feedback regarding its negative impact on travel experiences [1]. Group 1 - The "Surprise Number" product allows travelers to receive insurance compensation even for delays of less than 30 minutes, aiming to provide more flexible delay protection [1]. - The initial intention behind launching the product was to alleviate negative emotions caused by flight delays for travelers [1]. - In response to user feedback, Hanglv Zhongheng has taken the product offline and is committed to optimizing its offerings to enhance customer experience [1].
9.9元延误险被指形似博彩游戏，航旅纵横回应
Xin Jing Bao·2025-08-27 04:44