17分钟赔18分钟就不赔，这航班延误险算得太精|新京报快评

Core Viewpoint - The recent launch of a "surprise digital" delay insurance product by the airline travel platform, which costs 9.9 yuan, has faced significant backlash from consumers due to its misleading terms and conditions, leading to its withdrawal from the market [2][5]. Group 1: Product Features and Consumer Feedback - The delay insurance product promised compensation of 300 yuan for a delay of exactly 17 minutes, but consumers found that any deviation from this exact time (either 16 or 18 minutes) would result in no payout [2][3]. - Users reported that the product negatively impacted their travel experience, prompting the company to take the product down after receiving numerous complaints [2][4]. Group 2: Marketing and Design Concerns - The marketing strategy employed for the product was criticized for being misleading, as key conditions were presented in smaller fonts and less prominent colors, potentially tricking consumers into purchasing the insurance [3][4]. - The product's design was likened to a gambling game rather than a serious insurance offering, raising concerns about the integrity of the insurance product [3][5]. Group 3: Implications for the Industry - The incident has broader implications for the reputation of internet insurance products, as it may further erode public trust in the industry, which is already viewed with skepticism [5]. - The platform, which has over 100 million users and is backed by state-owned enterprises, is expected to uphold higher standards, making the launch of such a controversial product particularly disappointing for consumers [4][5].