Core Insights - The fashion industry is characterized by intense competition, with fast fashion brands focusing on rapid product turnover, domestic brands emphasizing design and cost-effectiveness, and high-end brands promoting a lifestyle approach [1][2] - The high return rates in the industry highlight the importance of member systems for brands to retain core customers, making membership a standard feature across the sector [2][3] Membership System Importance - The effectiveness of a brand's membership system can determine whether it serves as a short-term promotional tool or a long-term growth engine [3] - The "Global Brand China Online 500 Strong List" released by Peking University indicates that member transaction amounts are crucial for understanding consumer behavior and brand loyalty [3][4] Consumer Behavior and Quality - Quality is identified as the core factor influencing consumers to join and remain in a brand's membership program, with strong correlations between quality ratings and member transaction amounts [10][12] - High-quality products lead to increased consumer satisfaction, which in turn enhances member loyalty and repeat purchases [14][15] Impact of Promotions - Major promotional events like the 618 shopping festival have evolved from mere sales events to opportunities for brands to solidify their membership assets [6][8] - The correlation between member transaction amounts and overall sales during promotional periods underscores the significance of a well-developed membership system [6][8] Brand Case Studies - The brand "Jiaxia" has successfully implemented a tiered membership system that encourages repeat purchases through a structured growth mechanism, enhancing user engagement and loyalty [23][24] - Nike's membership system focuses on providing comprehensive experiences around sports, fostering a sense of community and personal growth among members, which strengthens emotional ties to the brand [25][26] Conclusion - Membership systems are becoming essential growth engines for brands, particularly during major promotional events, as they help convert one-time buyers into long-term customers [27][28]
加入会员前,消费者在想什么?