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东航西安咸阳国际机场首推“宠物进客舱”服务 六条航线开启爱宠同行新体验
Zhong Guo Min Hang Wang·2025-08-29 04:05

Core Viewpoint - Eastern Airlines has launched a "Pets in Cabin" service at Xi'an Xianyang International Airport, allowing passengers to travel with their pets in the cabin, enhancing service quality and addressing diverse travel needs [1][3]. Service Details - The "Pets in Cabin" service is available on six popular routes, including Xi'an to Beijing Daxing, Kunming, Hefei, Nanning, Yinchuan, and Xining, catering to various travel scenarios such as family reunions and business trips [1]. - Passengers must submit a pet travel application 24 hours before departure via the Eastern Airlines app, with strict checks on pet health and travel documents to ensure safety [1][2]. Regulations and Guidelines - The service is limited to designated areas in economy class, with a maximum of two pets per flight and one pet per passenger, ensuring a comfortable environment for all travelers [2]. - Pets must be managed by passengers aged 18 and above, and must wear muzzles and diapers during the flight to maintain cabin hygiene [2]. Airport Efficiency - Eastern Airlines has set up dedicated check-in counters for the "Pets in Cabin" service at Xi'an Xianyang International Airport, staffed with personnel familiar with the process to expedite check-in and security procedures [3]. - Passengers are advised to arrive at least two hours before their flight to complete necessary checks and ensure a smooth travel experience [3]. Future Plans - Eastern Airlines aims to continuously improve the "Pets in Cabin" service and expand its coverage to more routes, reflecting the growing demand for pet-friendly travel options [4]. - The airline is committed to enhancing the overall travel experience by innovating across all service touchpoints, including check-in, security, and in-flight services [4].