Sou Hu Cai Jing·2025-09-02 07:56Core Insights - China Ping An ranked 3rd in the "2025 Best Chinese Brands" list by Interbrand, achieving a brand value of 175.85 billion yuan and a growth rate of 5%, marking its first position in the financial sector and maintaining its lead in the insurance industry for 12 consecutive years [1] Group 1: Brand Value and Market Position - The total brand value of the listed brands in the "2025 Best Chinese Brands" is 34,278.02 billion yuan, with Tencent, Alibaba, and China Ping An occupying the top three positions [1] - China Ping An's unique strategy of "comprehensive finance + medical and elderly care" and its deep application of AI technology are key drivers of its brand resilience and innovation [1] Group 2: Customer-Centric Services - China Ping An has developed a comprehensive financial supermarket service system, focusing on customer needs and providing a "worry-free, time-saving, and cost-effective" service experience [2] - As of June 30, 2025, the number of individual customers reached approximately 247 million, with a retention rate of 97.8% for customers holding four or more contracts [2] Group 3: AI and Technology Integration - The company has built a leading AI capability, utilizing a database of 30 trillion bytes of data covering nearly 247 million individual customers, with over 650 application scenarios [3] - In the first half of 2025, AI service volume reached approximately 882 million, covering 80% of total customer service interactions [3] Group 4: Corporate Social Responsibility - China Ping An has invested nearly 10.8 trillion yuan to support the real economy and has a green investment scale of 144.48 billion yuan as of June 30, 2025 [3] - The company has improved its MSCI ESG rating to AA, ranking first in the Asia-Pacific region for "comprehensive insurance and brokerage" [3] Group 5: Future Outlook - The company aims to deepen its dual strategy of "comprehensive finance + medical and elderly care" and continue its digital transformation to enhance service differentiation and core competitiveness [4]