纸质火车票从报销退场，不应是情感载体的消失

Core Viewpoint - The transition to a fully digital ticketing system in China's railway sector is set to take place on November 1, 2024, marking the end of paper train tickets, which has sparked emotional responses from the public regarding the sentimental value of physical tickets [1][2]. Group 1: Digital Transition - The railway department will promote a comprehensive digital electronic invoice service for passenger tickets starting November 1, 2024, allowing travelers to apply for electronic invoices online without needing to print paper tickets [1]. - The transition period for electronic invoices will last from November 1, 2024, to September 30, 2025, after which paper reimbursement vouchers will be completely phased out [1][2]. - The move towards digital tickets is seen as a product of technological advancement, providing convenience such as avoiding queues and reducing the risk of ticket loss [2]. Group 2: Emotional Value of Paper Tickets - Despite the efficiency of digital tickets, the emotional value associated with paper train tickets remains significant, as they represent personal journeys and memories for many individuals [2]. - Paper tickets have been described as a unique memory carrier that combines public and private significance, distinguishing them from other traditional paper mediums that have disappeared [2]. - The emotional connection to paper tickets is likened to other sentimental items, such as stamps and boat tickets, which evoke nostalgia and personal stories [2]. Group 3: Recommendations for Railway Department - It is suggested that the railway department should consider maintaining a "paper certificate application window" at stations for those who wish to obtain paper tickets for sentimental reasons, balancing digital efficiency with emotional needs [3]. - Learning from international practices, the railway department could offer commemorative ticket printing services, which would respect diverse customer needs while minimizing resource waste [4]. - Innovations such as allowing travelers to generate and customize their travel records and commemorative tickets through a digital platform could help meet emotional demands while retaining the benefits of digital convenience [5].