盛天网络(300494.SZ):暂无推出实体客服机器人的计划
Group 1 - The company is currently exploring, testing, and optimizing its intelligent customer service function, which is primarily aimed at serving users within its own business scenarios [1] - Future plans include providing services through online channels such as in-app customer service windows and official website customer service entrances, with no current plans to launch physical customer service robots [1]