Starbucks to use AI to track inventory, free up baristas to connect

Core Insights - Starbucks is implementing AI technology to enhance inventory management across its coffeehouses, aiming to improve product availability and operational efficiency [1][2][4]. Group 1: AI Implementation - The company has introduced "AI-powered automated counting" to assess inventory in thousands of North American locations, replacing manual inventory counting [2][5]. - The technology, developed with NomadGo, utilizes computer vision, 3D spatial intelligence, and augmented reality, achieving 99% accuracy in inventory counting [4]. Group 2: Operational Efficiency - With the new system, inventory is counted eight times more frequently, which helps speed up deliveries and reduce stock-outs [5]. - Employees, referred to as partners, can spend less time on inventory tasks and more time engaging with customers [3][5]. Group 3: Product Strategy - Starbucks is focusing on healthier product offerings, including protein lattes and cold foam, while also maintaining popular high-calorie items like the pumpkin spice latte [7][8]. - The company aims to create a redesigned coffee shop experience that is cost-effective and appealing to health-conscious consumers [7].