提升家庭医生签约服务“感受度”（无影灯）

Core Viewpoint - The recent measures issued by the National Health Commission and other departments emphasize enhancing the "perceived quality" of family doctor contract services as a key metric for evaluation [1] Group 1: Service Quality and Accessibility - The quality of family doctor contract services has improved over the years, with an expanding coverage of the signed population and a richer service content [1] - There is a shift from merely pursuing the quantity of contracts to focusing on the actual service experience of residents, addressing the issue of "signing without service" [1] - Improving the accessibility and convenience of contract services is fundamental to enhancing residents' perception [2] Group 2: Targeted Services for Key Populations - Emphasis on providing contract services for key populations, such as chronic disease patients, is crucial for improving residents' experience [2] - Family doctors are encouraged to offer long-term prescriptions for chronic disease patients and to monitor medication use effectively [2] - Personalized contracts for elderly individuals with disabilities or dementia are encouraged to increase service frequency and enrich service content [2] Group 3: Long-term Mechanisms and Participation - Establishing a long-term mechanism for contract services is essential, with a focus on involving various healthcare providers, including those from higher-level hospitals [3] - There is a need to implement a compensation mechanism for healthcare providers participating in contract services [3] - Encouraging residents to engage in health management and providing access to electronic health records can enhance their participation and self-management [3] Group 4: Importance of Family Doctor System - The family doctor contract service is a vital component of the hierarchical medical system, and its sustainability depends on residents' recognition and satisfaction [4] - The goal is to improve the quality and warmth of family doctor services, thereby enhancing the sense of gain among signed residents and promoting high-quality development of these services [4]