提升家庭医生签约服务“感受度”

Core Viewpoint - The recent measures issued by the National Health Commission and other departments emphasize enhancing the "perceived quality" of family doctor contract services as a key metric for evaluation [1] Group 1: Service Quality and Coverage - The quality of family doctor contract services in China has been improving, with an expanding coverage of the signed population and a continuous enrichment of service content [1] - The transition from merely signing contracts to providing tangible services is a new challenge for the family doctor system, aiming to transform "paper contracts" into "daily experiences" for residents [1] Group 2: Accessibility and Convenience - Improving the accessibility and convenience of contract services is fundamental to enhancing residents' perceived quality [2] - Localities are encouraged to implement "Internet+" contract services and explore family-based signing approaches, ensuring timely referrals and information sharing between hospitals and grassroots health institutions [2] Group 3: Focus on Key Populations - Emphasizing contract services for key populations is crucial for improving residents' perceived quality [2] - There is a need to expand the variety of medications available at grassroots health institutions and enhance medication delivery to meet the reasonable needs of signed residents [2] Group 4: Long-term Mechanism Establishment - Establishing a long-term mechanism for contract services is essential for improving residents' perceived quality [3] - The involvement of various medical institutions and their physicians in providing contract services is encouraged, along with a compensation mechanism for their participation [3] Group 5: Community Engagement and Health Management - Encouraging residents to actively participate in health management is necessary to alleviate supply-demand conflicts in family doctor services [3] - Initiatives such as electronic health records access and health behavior points systems are proposed to engage residents in health education and management [3] Group 6: Importance of Family Doctor System - The family doctor contract service is a vital component of the hierarchical medical system, and its sustainability relies on residents' recognition and satisfaction [4] - There is a call for localities to enhance the quality and warmth of family doctor services to increase residents' sense of gain and promote high-quality development [4]