3 6 Ke·2025-09-05 11:19Core Insights - The household cleaning industry is facing a challenging tug-of-war, with consumers showing low brand loyalty and a tendency to choose cheaper alternatives, as evidenced by 39% of consumers opting for "substitute" products [1][2] - The industry is characterized by three intertwined pain points: low profit margins despite high sales volume, the prevalence of low-quality products overshadowing better options, and ineffective marketing strategies leading to low customer retention [2][6] Industry Challenges - The household cleaning sector is experiencing a paradox where high sales do not translate into profits, with leading paper product companies reporting net profit margins of only 1%-2% [4][5] - There is a significant issue with consumer awareness, as many high-quality niche products remain unknown to consumers, who often opt for cheaper, less effective alternatives [6][7] - Marketing strategies are failing to create lasting customer engagement, with many brands relying on price subsidies and live-stream promotions that do not yield sustainable results [7][8] Consumer Behavior - Most consumers prefer to purchase household cleaning products in bulk during promotional events, leading to low online purchase frequency outside of these periods [7][8] - A significant portion of consumers (70%) still choose offline stores for urgent cleaning supplies, indicating a gap in online shopping incentives [7] Innovative Solutions - JD Supermarket is attempting to address these challenges by shifting the focus from price wars to promoting higher-quality products in the right contexts, thereby enhancing consumer awareness and engagement [3][12] - The "Weekend Cleaning" project by JD Supermarket has successfully changed the promotional logic in the household cleaning industry, allowing brands to reach targeted consumers effectively [19][20] Success Stories - The "Weekend Cleaning" initiative has led to remarkable sales increases for participating brands, with Green Umbrella's new oil cleaner selling out 250,000 bottles in just two days, and maintaining strong sales post-event [12][14] - Other brands, such as Vinda and Omo, have also reported significant growth in new customer acquisition and repeat purchases as a result of participating in the initiative [16][19] Strategic Partnerships - JD's self-operated model and supply chain advantages have enabled effective collaboration among various brands, fostering a cooperative environment that benefits all parties involved [21][22] - The initiative has created a platform where brands are willing to collaborate and share resources, leading to improved product visibility and consumer satisfaction [20][21] Conclusion - The "Weekend Cleaning" project exemplifies a shift from price competition to value-driven marketing, helping consumers discover genuinely effective products while allowing brands to connect with informed customers [27][29] - This approach not only enhances consumer experience but also revitalizes the household cleaning industry by focusing on user needs and product quality [29]