Core Viewpoint - Recent consumer complaints regarding food safety issues at Guoquan Shihui have raised concerns, particularly about the presence of live insects in hot pot ingredients purchased by a customer [1][2] Group 1: Incident Details - A consumer reported experiencing continuous diarrhea after consuming hot pot ingredients from a Guoquan Shihui store, claiming to have found live maggots in the leftover broth [1] - The incident occurred on August 23, with the customer consuming the product in the evening and discovering the insects the following day [2] Group 2: Company Response - Guoquan Shihui stated that they have provided the relevant batch of products for inspection, which confirmed no quality issues [1] - The company emphasized that their production process involves high-temperature sterilization and that the conditions do not allow for the survival of insect eggs [1] - Customer service offered a refund and cash compensation to the affected consumer, but an agreement was not reached [2] Group 3: Commitment to Food Safety - Guoquan Shihui reiterated its commitment to food safety, maintaining a zero-tolerance policy towards any actions that could compromise food safety [2] - The company will continue to monitor the situation and provide updates as necessary [2]
锅圈食汇底料吃出蛆虫？公司回应：同批次产品送检，不存在质量问题