滴滴青桔回应共享单车自动落锁致用户受伤

Core Viewpoint - The incident involving the bicycle was attributed to a loose chain causing riding difficulties, with no software-related issues identified [1] Group 1 - The company received user reports regarding automatic locking of the wheels leading to injuries and responded promptly by verifying the situation with the users [1] - A thorough inspection of both hardware and software was conducted on the involved bicycles, confirming the issue was due to a loose chain rather than software problems [1] - The company expressed apologies for the negative riding experience and is currently assisting users with medical compensation processes, ensuring that users receive payments within three working days after submitting the required documents [1]