Toly Bread(SH:603866) Sou Hu Cai Jing·2025-09-10 22:40Core Viewpoint - The controversial advertisement by Tao Li Bread sparked public outrage due to its perceived "PUA-style marketing," which was seen as condescending and preachy [1][4]. Group 1: Company Response - Tao Li Bread's public relations team quickly responded by retracting the advertisement within a day and issued an apology, acknowledging the mistake and attributing it to leadership decisions [4]. - The company emphasized a shift in marketing strategy, stating that future promotions would be managed by younger team members, indicating a willingness to accept criticism and reflect on their approach [4]. Group 2: Consumer Sentiment - The response from Tao Li Bread was viewed as sincere and effective in calming public sentiment, contrasting with previous instances where brands adopted a more arrogant stance towards consumer feedback [7]. - The incident serves as a reminder for brands that genuine empathy and connection with consumers are more impactful than a superior attitude, especially in an era where consumer sovereignty is on the rise [7]. Group 3: Product Insights - The five-nut mooncake, a traditional product, has polarized opinions, often being sold out during the Mid-Autumn Festival while simultaneously facing calls to be removed from the market [8]. - The composition of five-nut mooncakes can vary significantly, with some manufacturers opting for cheaper ingredients, which has led to negative perceptions among consumers [8][10]. - The historical significance of five-nut mooncakes is noted, with references to literary figures praising its unique taste, suggesting that the product itself is not inherently flawed but rather overshadowed by modern preferences [10].