多部门发布风险提示 警惕养老服务消费陷阱

Core Insights - The demand for elderly care services in China is increasing, leading to rapid growth in the silver economy. However, there are frequent reports of scams and poor marketing practices targeting elderly consumers [1][2]. Group 1: Consumer Protection Measures - Elderly consumers are advised to carefully select care service providers, as some operate without proper registration and pose safety risks. The Ministry of Civil Affairs has launched a national platform for consumers to verify qualified service providers [1]. - It is essential for elderly consumers to sign formal contracts before paying for services, ensuring clarity on service details, payment terms, and refund policies. Consumers should also request official invoices [1]. - Payments should be made through secure channels, avoiding cash or personal account transfers to prevent fraud. Consumers should be cautious of offers that encourage excessive payments through incentives like "recharge bonuses" [1]. Group 2: Awareness of Fraudulent Practices - Consumers should be wary of false advertising, where providers exaggerate service benefits and facilities. It is recommended to conduct on-site evaluations and consult family members before making decisions [2]. - There is a risk of scams disguised as "retirement investment" schemes promising high returns. Consumers are advised against trusting such offers and should avoid making large upfront payments for memberships or investments [2]. - Inducement tactics, such as free samples or health seminars, are used to lure elderly consumers into purchasing overpriced products or services. Consumers should remain vigilant to avoid falling for these traps [2]. Group 3: Information Security - Some providers collect personal information under the guise of offering free services, which can lead to privacy breaches. Elderly consumers are encouraged to be cautious about sharing personal data [3].