Core Viewpoint - The frequent incidents of shared bicycle accidents due to automatic locking mechanisms have raised significant safety concerns among users, prompting major companies like Qingju and Hello to respond to allegations of technical defects in their systems [1][2][3]. Company Responses - Qingju stated that the incidents may be attributed to loose chains causing riding difficulties, denying any software-related issues [2][3]. - Hello also confirmed that their technical team found no evidence of automatic locking anomalies and emphasized that all bicycles undergo strict pre-ride inspections [2][3]. Incident Statistics - Reports indicate at least 41 incidents of automatic locking accidents involving shared bicycles over the past two years, affecting multiple platforms [1]. - A specific case involved a user suffering three fractures and soft tissue injuries, highlighting the severity of such incidents [2]. User Concerns and Industry Analysis - Users have expressed skepticism regarding the companies' self-assessments, calling for transparency in testing processes and third-party evaluations to ensure safety [3][6]. - Industry analysts suggest that the current insurance mechanisms for shared bicycles are inadequate, particularly regarding accidents caused by vehicle malfunctions, and recommend adopting a more structured insurance framework similar to that of ride-hailing services [6][7]. Regulatory Perspective - Regulatory bodies have been monitoring the shared bicycle industry, focusing on issues like pricing and safety, but further emphasis on enforcing corporate responsibility and enhancing safety measures is necessary [7]. - The industry is transitioning from rapid growth to refined operations, with a focus on improving user trust through better safety protocols and insurance mechanisms [7].
刚扫的单车,没骑几分钟就“车轮抱死”,人被摔骨折,共享单车自动落锁?青桔、哈啰回应:不存在因技术缺陷导致自动落锁情况
3 6 Ke·2025-09-11 23:55