西贝公布“罗永浩同款菜单”具体制作过程

Core Viewpoint - The company West B is responding to public criticism from influencer Luo Yonghao regarding the use of pre-prepared dishes in its restaurants, asserting that the claims made by Luo are unfounded and damaging to its reputation [1][4]. Group 1: Response to Criticism - West B published a letter to customers addressing Luo Yonghao's accusations, confirming that his statements about the restaurant's use of pre-prepared dishes are inaccurate [1]. - The company provided detailed "operating instructions" for 13 dishes to demonstrate the actual preparation methods used in its restaurants, emphasizing that these methods reflect real on-site processing [1][4]. - Luo Yonghao dined at a West B location with a group of five, ordering 16 dishes and two bowls of rice, after which he criticized the restaurant on social media for allegedly serving mostly pre-prepared dishes [4]. Group 2: Compliance with Standards - West B stated that its dishes comply with national standards and referenced a notification from multiple government departments regarding the definition of pre-prepared dishes, clarifying that the items consumed by Luo do not fall under this definition [4]. - The notification defines pre-prepared dishes as those made from one or more food products that undergo industrial pre-processing, which does not include staple foods like frozen rice or bread [4]. Group 3: Commitment to Transparency - To enhance product and service quality, West B announced plans to open its kitchens for public tours, allowing customers to observe food preparation processes while adhering to food safety regulations [5]. - The company will also facilitate visits to its source locations, including production facilities and farms, with information about these opportunities to be shared with the public [5].