Core Viewpoint - The company West B is responding to accusations made by internet celebrity Luo Yonghao regarding the quality of its food, specifically claims that the dishes served are mostly pre-prepared and overpriced [1][3]. Group 1: Incident Overview - On September 10, 2025, Luo Yonghao and his group dined at West B's restaurant, ordering 16 dishes and 2 bowls of rice [2][6]. - After the meal, Luo Yonghao criticized West B on Weibo, claiming that the majority of the dishes were pre-prepared and too expensive [7]. Group 2: Company Response - West B's founder, Jia Guolong, stated that all dishes comply with national regulations and are not pre-prepared, expressing that Luo's comments were damaging to the brand [3][4]. - West B has announced intentions to pursue legal action against Luo Yonghao for his statements [3]. Group 3: Customer Communication - West B issued a letter to customers, emphasizing its commitment to quality and thanking its 40 million annual customers for their support over the past 37 years [6]. - The letter highlights the collective effort of West B's 18,000 employees in building the brand and protecting its reputation [6].
西贝发布“罗永浩菜单”制作过程
Sou Hu Cai Jing·2025-09-12 10:12