列举“八大罪状”，千名用户联名控诉三星

Core Viewpoint - A petition initiated by over 2,500 Samsung users demands the replacement of the head of the camera division and a complete overhaul of the mobile imaging strategy, highlighting multiple issues within Samsung's camera technology and brand strategy, reflecting its passive position in the high-end smartphone market [1][5]. Group 1: User Complaints - The petition outlines eight specific grievances against Samsung's camera division, including stagnation in hardware upgrades, lagging technology compared to competitors, neglect of user feedback, persistent technical flaws, loss of brand identity, color processing biases, discriminatory update strategies, and refusal to adopt advanced AI photography technologies [2][5]. - Users express disappointment over Samsung's decline, noting that the Galaxy series has fallen behind in hardware, software, algorithms, and overall user experience [5][9]. Group 2: Marketing and Brand Image - Ironically, the day before the petition, Samsung launched a social media campaign mocking Apple's iPhone 17, emphasizing its own camera specifications while users criticized Samsung for failing to address its own camera issues [4][10]. - Users highlight the contradiction in Samsung's marketing, where it boasts about its 200MP camera while failing to deliver comparable image quality to Apple's 48MP sensor combined with computational photography [10][11]. Group 3: Competitive Landscape - Analysts indicate that Samsung's conservative strategy in camera technology may put it under pressure in the high-end market, as competitors like Xiaomi and OPPO rapidly innovate [8][9]. - Market research shows that Samsung faces dual pressures in the high-end market from Apple's ecosystem advantages and the rapid advancements of Chinese brands in hardware and algorithms [9].