HAIDILAO(HK:06862) Xin Lang Cai Jing·2025-09-12 11:37Core Viewpoint - A serious incident occurred at a Haidilao hotpot restaurant in Shanghai, where two minors urinated in the hotpot, leading to significant public backlash and legal consequences for the individuals involved and the company [1][3][5]. Group 1: Incident Details - The incident took place on February 24, 2025, when two 17-year-old males urinated in the hotpot while dining at the Haidilao restaurant [5]. - The video of the incident was shared online, prompting widespread outrage and leading to police involvement [3][5]. - The Shanghai Huangpu police confirmed the incident and imposed administrative detention on the two individuals involved [3][5]. Group 2: Legal and Financial Consequences - The court ruled that the two minors and their parents must publicly apologize and pay a total of 2.2 million yuan (approximately 220,000 USD) in damages to the affected restaurants [1]. - The compensation includes 130,000 yuan for damages to utensils and cleaning costs, and 2 million yuan for operational and reputational losses [1]. Group 3: Company Response - Haidilao acknowledged the lack of preventive measures and training for such incidents, expressing regret for failing to protect the dining environment [5]. - The company initiated a thorough investigation and cleaning process, replacing all affected utensils and ensuring hygiene standards were met [5]. - Haidilao announced a compensation plan for customers who dined at the Shanghai location during the incident, offering full refunds and additional cash compensation equivalent to ten times the order amount [6][7].