Core Viewpoint - The incident involving a woman injured due to a shared bicycle suddenly locking has raised significant public concern regarding the safety of shared bicycles in China [1][3]. Company Responses - Both Didi Qingju and Hello Bike have stated that they found no software or technical flaws after investigation, suggesting that the incident may be due to chain malfunctions or user errors [3][6]. - Didi Qingju confirmed that they conducted hardware and software checks on the involved bicycles and identified potential issues with loose chains causing riding difficulties, but denied any software-related problems [6][8]. - Hello Bike explained that their locking mechanism prevents locking while the bicycle is moving faster than 0.5 m/s, and suggested that user error could lead to unintended locking [8]. Industry Context - Reports indicate that there have been at least 41 similar incidents of shared bicycles locking unexpectedly during rides, highlighting a persistent safety concern within the industry [5]. - The shared bicycle user base in China has surpassed 600 million as of 2024, indicating the growing importance of this mode of transportation [8]. - Media commentary suggests that reliance on self-inspection by companies is insufficient, advocating for government intervention and third-party investigations to ensure safety and transparency [9].
共享单车自动落锁致用户摔伤?哈啰单车、滴滴青桔否认存在技术问题