DiDi(US:DIDIY) Xin Lang Ke Ji·2025-09-13 03:32Core Insights - Didi held its third "Driver Experience Supervisor Review Meeting," focusing on driver feedback and revenue sharing issues [2][3] - The company reported improvements in combating cheating and addressing cross-city order return fees [2][3][4] Group 1: Cheating Prevention - Didi has established a special team to combat cheating, addressing system vulnerabilities quickly [2] - Since 2015, Didi has collaborated with law enforcement, leading to the arrest of 43 suspects involved in cheating activities [2] - New rules have been piloted in some cities to ensure fairness in order allocation for drivers [2] Group 2: Cross-City Order Return Fees - Didi currently employs two methods for return fees, allowing drivers to negotiate with passengers while capping the fee at the highway cost [3] - A new app feature will enable clearer negotiations for return fees, displaying highway costs and allowing passengers to choose from three fee options [3] - This trial will be implemented in cities like Jiangmen and Zhaoqing, with plans for nationwide rollout based on feedback [3] Group 3: Revenue Sharing Concerns - Drivers shared their experiences regarding revenue sharing, with reported commission rates of 6.9% and 18% for different drivers [3][4] - Didi clarified that the commission is not purely profit, as it funds various operational costs and driver incentives [5] - The average commission for all orders in 2024 is projected to be 14% [5] Group 4: Driver Feedback and Suggestions - Attendees provided constructive feedback, including the need for clearer bill visualization and automatic income calculations [5] - Didi's CTO emphasized the importance of ongoing dialogue with drivers to address their concerns and improve services [5]