Core Viewpoint - The company has successfully completed the replacement of aircraft seats to enhance passenger experience, focusing on service quality and comfort during the off-peak travel season [1][3]. Group 1: Aircraft Seat Replacement - The seat replacement project was a collaboration between the company and HNA Technology's Chongqing Maintenance Base, completed efficiently and effectively [1][3]. - The new seats are designed based on ergonomic principles, featuring a streamlined appearance that better conforms to the natural sitting posture of passengers [5]. - The company invested resources to address issues related to aging seats, such as wear and tear, and selected high-quality seats that meet civil aviation safety standards [3][5]. Group 2: Service Quality Improvement - The company emphasizes listening to passenger feedback and continuously improving service quality as its core service orientation [3]. - A precise construction plan was developed to minimize disruption to flight operations and passenger services during the seat replacement process [3][4]. - The upgraded seats utilize thicker foam and high-elasticity materials to alleviate discomfort during long flights, thereby enhancing overall service comfort [5].
西部航空完成B-8102飞机座椅换新 持续以细节优化提升旅客出行体验
Zhong Guo Min Hang Wang·2025-09-13 07:49