DiDi(US:DIDIY) Xin Hua Cai Jing·2025-09-13 08:32Core Viewpoint - Didi is actively engaging with drivers and stakeholders through its "Driver Experience Supervisor Review Meeting" to address issues such as cheating at stations and cross-city return fees, aiming to improve platform rules and driver experiences [1][5]. Group 1: Cheating and Governance - Didi has established a special project to combat cheating at stations, collaborating with multiple departments to quickly address system vulnerabilities [2] - In 2025, Didi assisted law enforcement in 10 criminal cases and took down 14 criminal groups related to cheating software, resulting in the arrest of 43 suspects [2] - New measures include requiring drivers to stay on the listening page at stations and implementing facial recognition and multi-algorithm dispatch to ensure fairness in order acceptance [2] Group 2: Cross-City Return Fees - Didi is testing two approaches for cross-city return fees, including a fixed fee for specific routes and allowing drivers to negotiate fees with passengers before the trip [2] - The app will display highway fees as a reference for passengers, who can choose from three fee options, with all fees going to the driver [2] - This pilot program will soon be launched in several cities, including Jiangmen and Zhaoqing, with plans for nationwide rollout based on trial results [2] Group 3: Commission Structure - The "Commission Treasure" feature launched in July allows drivers to see their average commission rate after completing over 50 rides [3] - Driver commission rates reported by drivers from Xi'an and Shenzhen were 6.9% and 18% respectively for August [3] - Didi explained that commissions are influenced by supply and demand, with adjustments made during peak and off-peak times to encourage order fulfillment [3] Group 4: Financial Transparency and Feedback - Didi clarified that commissions do not equate to profit, as most funds are reinvested into driver and passenger incentives, system maintenance, and compliance costs [4] - Suggestions from participants included enhancing bill visibility, providing audio notifications for negative commissions, and improving overall driver income through increased order volume [4] - Didi expressed commitment to ongoing optimization based on feedback from drivers and stakeholders [4][5]