Workflow
部分信用卡被盗刷?银行回应→

Core Viewpoint - Recently, there have been unauthorized transactions reported on some Shanghai Pudong Development Bank (SPDB) Mastercard cards, prompting the bank to initiate an emergency response to mitigate risks and protect customer interests [4]. Group 1: Incident Overview - SPDB's credit card center detected unauthorized transactions on certain Mastercard cards and acted promptly to block potential risks [4]. - Reports on social media indicated that some customers experienced card fraud and had reported the incidents to the police [4]. Group 2: Response Measures - SPDB emphasized its commitment to customer safety and initiated measures to ensure that customers do not bear undue losses [4]. - Mastercard has collaborated with SPDB to conduct an emergency investigation and established a special team to trace the source of the risk and safeguard customer funds [4]. Group 3: Fraud Prevention Tips - Customers are advised to prevent credit card fraud by disabling overseas payment functions, using account locks, setting payment limits, and enabling transaction alerts [5]. - In case of fraud, customers should immediately report the loss, either through the bank's mobile app or customer service, and follow up with a police report [5].