西贝创始人贾国龙疑似道歉，罗永浩回应：这件事过不去了

Core Points - The founder of Xibei, Jia Guolong, admitted to making mistakes in the company's response to recent controversies regarding pre-prepared dishes and announced a complete change in the company's operational philosophy [1][2] - Jia emphasized the importance of customer experience and stated that Xibei will adopt a transparent approach, learning from the practices of another restaurant chain, Pang Donglai [2] - Following public pressure, Xibei suspended kitchen tours in all its locations and removed the controversial "Luo Yonghao set meal" from its menu [2] Group 1 - Jia Guolong acknowledged the need for a change in response strategy and expressed a commitment to improving customer relations [2] - The company plans to enhance transparency in its operations, directly addressing concerns raised by media and public figures regarding the restaurant industry's transparency [2][4] - The situation escalated when Jia's comments were further scrutinized, leading to backlash against his remarks about Luo Yonghao and the online community [2][8] Group 2 - The controversy surrounding pre-prepared dishes in the restaurant industry is ongoing, with no resolution in sight as public discourse continues [12] - The incident highlights the challenges faced by the restaurant industry in maintaining customer trust and transparency amid rising scrutiny [2][10]