Core Viewpoint - The company West B is making significant adjustments to its food preparation processes in response to customer feedback, aiming to enhance transparency and meet customer expectations [1][4][9]. Group 1: Adjustments to Food Preparation - West B will transition to using non-GMO soybean oil for all dishes that currently use soybean oil [3][7]. - The children's meal "Beef Braised Rice" will be prepared fresh on-site instead of using pre-cooked ingredients [3][7]. - The children's meal "Beef Patty" will also be made fresh at the store [3][7]. - The children's meal "Cod Fish Sticks" will be replaced with fresh-cut large yellow croaker, which will be fried and baked on-site [3][7]. - The lamb skewers will be freshly cut, skewered, and grilled at the store [3][7]. - The pork chop in "Pork and Sauerkraut" will be replaced with fresh pork ribs, which will be stir-fried on-site [3][7]. - The "Meat Sandwich" will now use fresh meat that will be braised on-site [3][7]. - The "Shredded Chicken with Spicy Sauce" will be made with fresh chicken that will be boiled on-site [3][7]. - The oatmeal millet porridge will be freshly cooked with new pumpkin slices added [3][7]. Group 2: Commitment to Improvement - West B acknowledges the gap between its production processes and customer expectations, expressing sincere apologies for any inconvenience caused [4][5][9]. - The company is actively engaging with suppliers to ensure food safety and to shorten product shelf life while maintaining inventory turnover [1][8]. - West B invites customers to continue providing feedback and suggestions for improvement, committing to ongoing adjustments [1][9].
西贝致歉:多道菜品改为门店现制,与上游供应商沟通缩短保质期
Bei Jing Shang Bao·2025-09-15 05:49