“航旅融合”“畅享研学”“国际首乘” 西北民航持续推动首乘服务再升级

Core Insights - The civil aviation industry in Northwest China is enhancing its first-time passenger services in response to the regional management bureau's initiative, focusing on air travel, educational tourism, and international first-time travel experiences [1] Group 1: First-Time Passenger Services - Various civil aviation units in Northwest China are innovating service measures to create first-time passenger service products, providing more benefits to first-time travelers [1] - As of August this year, Xi'an Airport has supported a total of 23,000 first-time passengers through its service initiatives [3] Group 2: Travel and Tourism Integration - Xi'an Airport has collaborated with Eastern Airlines, Southern Airlines, and local tourism enterprises to develop 14 premium travel routes that combine tourism and first-time passenger services [3] - The integration of travel and tourism is aimed at enhancing the experience for first-time travelers, allowing them to enjoy scenic views upon arrival at their destinations [3] Group 3: Educational Travel Initiatives - Xining Airport, in partnership with Air China, organized a summer camp for middle school students, providing tailored services for their first-time flying experience [3] - The initiative included special check-in counters and security channels, as well as guided tours to educational exhibits, enriching the travel experience for young passengers [3] Group 4: International First-Time Travel Experience - Spring Airlines, in collaboration with Xi'an Airport, hosted an upgraded international first-time experience event for 24 Thai tourists, showcasing high-quality services [4] - The event included personalized interactions, expedited check-in and security processes, and bilingual service, highlighting the warmth and quality of Chinese hospitality for international travelers [4]