Core Viewpoint - The company West B is making significant operational changes in response to customer demands and recent controversies regarding the use of pre-prepared dishes, aiming to enhance customer experience and transparency [1][4]. Group 1: Company Adjustments - West B plans to implement nine adjustments across its nationwide stores by October 1, including switching to freshly made dishes and using non-GMO soybean oil for cooking [1]. - The adjustments include changing children's meals to freshly made beef patties and ensuring that all dishes are prepared on-site to improve food safety and quality [1][8]. Group 2: Controversy and Public Response - The controversy surrounding West B intensified after comments made by its founder, which led to public backlash and criticism from notable figures like Luo Yonghao, who accused the company of misleading customers regarding pre-prepared dishes [3][4]. - Following the backlash, West B experienced a significant drop in daily revenue, with reported losses of up to 300,000 yuan on certain days [8]. Group 3: Industry Context - The pre-prepared food sector is under scrutiny, with regulatory bodies pushing for transparency in the use of such products in the restaurant industry [6][7]. - The overall restaurant industry is facing challenges, with West B's revenue declining and average profit margins reported at 5% for the first half of the year [8].
西贝就预制菜致歉,却再引罗永浩质疑:顾客虐你什么了?
Guan Cha Zhe Wang·2025-09-15 10:28