CHINA TAIPING(HK:00966) Zhong Jin Zai Xian·2025-09-16 01:28Group 1 - The core viewpoint of the articles highlights the proactive measures taken by Taiping Life Insurance to enhance financial services for Taiwanese compatriots in Fujian, aligning with national policies to promote cross-strait integration [1][3][4] - Taiping Life has established dedicated service windows and fast claims channels for Taiwanese clients, significantly improving their service experience and receiving positive feedback from consumers [1][2][3] - The company has developed a comprehensive service guide for Taiwanese clients, covering the entire insurance process from purchasing to claims, ensuring clarity and ease of access [3] Group 2 - A specific case illustrates the effectiveness of Taiping Life's services, where a Taiwanese client received timely support and a claim payout of 46,000 yuan after an accident, showcasing the company's commitment to customer care [2] - The company has implemented both online and offline service enhancements, including a dedicated green channel at physical locations and convenient online platforms for managing frequent transactions [3][4] - Taiping Life's Shanghai branch also exemplifies the company's dedication to customer service by facilitating complex policy processes through proactive communication and preparation, ensuring a smooth experience for clients [4]