Core Viewpoint - Consumer fraud refers to deceptive practices by businesses that mislead consumers, resulting in damage to their legitimate rights and interests [1] Group 1: Definition and Conditions of Fraud - Consumer fraud occurs when a business uses false or improper means to deceive or mislead consumers [1] - The determination of fraud in online shopping depends on specific circumstances, including false statements, deceptive actions leading to decisions based on incorrect understanding, and resulting losses [2] - If a business induces consumers to wait or pay additional fees using false information without reasonable justification, it may constitute fraud [2] Group 2: Compensation and Penalties - Businesses found to have committed fraud must compensate consumers for their losses, with the compensation amount being three times the price paid for the goods or services, with a minimum of 500 yuan if the calculated amount is less [4] - If laws or regulations specify penalties, those must be followed; otherwise, administrative departments may impose corrections, warnings, confiscation of illegal gains, or fines ranging from one to ten times the illegal gains, or up to 500,000 yuan if there are no illegal gains [5] - Serious violations may lead to business suspension or revocation of business licenses [5] Group 3: Legal Basis - The Consumer Rights Protection Law of the People's Republic of China stipulates punitive compensation responsibilities for businesses engaging in fraudulent practices, allowing consumers to claim damages and punitive compensation under certain conditions [6]
网购遭遇久拖不发货,商家是否涉嫌欺诈?
Sou Hu Cai Jing·2025-09-17 08:28