Core Insights - Eastern Airlines Northwest Cabin Department held an event titled "Broadcasting Voice, Conveying Emotions" to enhance in-flight English broadcasting skills of cabin crew [1][2] - The event featured a competition format with two cabin crew members from each division participating, evaluated by a panel of English training experts [2] Group 1 - The competition involved two rounds of broadcasting designated scripts, with judges scoring based on pronunciation accuracy, language fluency, and emotional impact [2] - Specialized training sessions were conducted, focusing on key aspects such as pronunciation techniques, intonation control, and emergency broadcasting expressions [2] - The event aimed to create a platform for communication and learning among cabin crew, enhancing their English application and service expression capabilities [2] Group 2 - The next steps for Eastern Airlines Northwest Cabin Department include further deepening this collaborative model to enhance professional capabilities and improve service quality [2]
东航西北客舱部开展广播提升活动 以声传情赋能服务品质