法治时评|及时反馈更有公信力

Core Viewpoint - The establishment of a national environmental resources and food and drug crime reporting platform by the Ministry of Public Security aims to enhance public trust and streamline the reporting process for environmental and resource-related crimes [1] Group 1: Reporting Mechanism - The new platform "环食药侦" is designed to facilitate public reporting of environmental and food-related crimes, emphasizing timely feedback to the whistleblowers [1] - The Ministry of Public Security stresses the importance of addressing urgent public concerns, particularly regarding illegal activities that harm resources and the environment [1] Group 2: Feedback Importance - Timely feedback on reported cases is crucial for maintaining public trust and ensuring accountability among the authorities [2] - The article highlights that citizens expect prompt responses after submitting reports, and delays can lead to dissatisfaction and distrust [2] Group 3: Performance Metrics - Some regions are implementing performance metrics based on completion rates, feedback rates, satisfaction rates, and resolution rates, with a particular focus on the feedback rate [3] - The emphasis is on ensuring that feedback is directed towards the whistleblowers rather than just internal reporting, which can enhance understanding and reduce conflicts [3]