XIAOMI(HK:01810) Qi Lu Wan Bao Wang·2025-09-19 08:01Core Viewpoint - Xiaomi Auto Technology Co., Ltd. has initiated a recall of 116,887 units of its SU7 standard electric vehicles due to safety concerns related to the L2 highway navigation assistance feature, which may not adequately recognize extreme scenarios, increasing the risk of collisions [1][3][4] Recall Scope and Reason - The recall affects SU7 standard electric vehicles produced between February 6, 2024, and August 30, 2025, totaling 116,887 units [3] - The identified issue involves insufficient recognition, warning, or handling of extreme scenarios when the L2 highway navigation assistance is activated, potentially leading to increased collision risks [3] Software Upgrade Solution - Xiaomi will utilize over-the-air (OTA) technology to provide free software upgrades to the recalled vehicles, aiming to eliminate safety hazards [4][7] - The OTA upgrade will enhance the reliability of the assistance driving function, including optimizing speed control strategies and adding dynamic speed features [4][7] Customer Experiences - Customer testimonials highlight serious safety incidents involving the SU7's L2 assistance system, including failure to react to sudden lane changes and misidentification of obstacles, leading to near accidents [5][12] - One customer reported a dangerous situation during heavy rain where the vehicle failed to recognize lane markings, resulting in a near collision with a guardrail [5] Regulatory Context - The recall follows regulatory requirements for vehicle software updates, which mandate that automakers must file for approval before implementing OTA upgrades [9][10] - In 2024, there were 233 vehicle recalls in China, affecting 11.237 million vehicles, with OTA becoming a significant method for executing recalls [11] Industry Challenges - Experts emphasize the need for clearer communication from automakers regarding the limitations of autonomous driving technologies, urging consumers to remain vigilant while using such features [12] - The automotive industry faces scrutiny over the safety of smart driving technologies, with calls for better management and regulation of OTA updates [10][12] Consumer Rights and Trust Issues - Consumers have the right to seek compensation for damages caused by defective products, and there are ongoing discussions about the implications of software failures on vehicle performance [12][13] - The recall has sparked a "return wave" among consumers, with over 3,000 owners reportedly seeking refunds due to system defects, highlighting a growing trust crisis in smart vehicle technology [13][14]