AGRICULTURAL BANK OF CHINA(SH:601288) Qi Lu Wan Bao·2025-09-19 10:03Core Insights - A recent incident at Agricultural Bank of China (ABC) highlighted the bank's commitment to customer safety by preventing a potential telecom fraud involving an elderly client [1] Group 1: Incident Overview - An elderly woman approached the bank to open mobile banking and transfer funds to an unfamiliar account, raising suspicions among the staff [1] - The lobby manager noticed red flags in the transfer instructions, including urgency and unfamiliar account details, indicative of a typical telecom scam [1] Group 2: Response and Resolution - The lobby manager promptly halted the transaction and reported the situation to the internal supervisor [1] - The supervisor reassured the elderly client and explained the fraudulent message's flaws using simple language and past examples, helping her realize the potential scam [1] Group 3: Implications for the Banking Sector - This incident underscores the importance of risk awareness and emergency response capabilities among bank employees [1] - It reflects the strong social responsibility and customer service ethos of banks as protectors of client funds [1]