兴业银行合肥分行：用心守护 “兴”暖万家

Group 1 - The core event of the financial education promotion week was launched in Anhui, emphasizing the importance of enhancing public awareness and ability in risk prevention through engaging promotional activities [1] - The bank has adopted a customer-centric approach, focusing on protecting the financial interests of the public and fulfilling its mission of safeguarding consumer rights [1] Group 2 - The bank's staff successfully identified and prevented a potential fraud case involving a customer attempting to transfer 2 million yuan, showcasing the effectiveness of their risk detection and emergency response mechanisms [2] - A similar incident was reported where staff recognized a counterfeit bank check scheme, demonstrating the bank's commitment to safeguarding customer assets through proactive measures [2] Group 3 - The bank has extended its services to cater to the elderly and those with mobility issues, addressing their specific financial needs by providing on-site assistance for banking operations [3] - Staff members have shown exceptional care and professionalism in assisting elderly customers, ensuring they understand the processes and addressing their concerns thoroughly [3] Group 4 - The bank actively engages in social responsibility initiatives, providing support to outdoor workers during the summer heat by creating "cooling stations" equipped with refreshments and shade [4] - The bank's outreach efforts include visiting communities and elderly care facilities to distribute supplies and offer warm greetings, reflecting its commitment to humanistic care [4] - The bank aims to continuously expand the breadth and depth of its financial services, ensuring that the public can perceive and experience the benefits of its offerings [4]