凝心聚力，再启新程！佛山市消费者委员会顺利完成换届

Core Points - The Foshan Consumer Council held its first plenary meeting of the sixth committee, establishing a solid foundation for consumer rights protection over the next five years [2][4] - The meeting emphasized the transition from basic consumption to quality and experience, aiming to create a new ecosystem for consumer rights protection [4] Consumer Environment Optimization - Foshan has created a benchmark for "safe consumption" with 45,887 units established under the "safe consumption commitment" and "offline no-reason return commitment," leading the province for three consecutive years [6] - The city ranked second in the 2024 national consumer satisfaction survey, maintaining the first position in the province for five consecutive years [9] Consumer Rights Protection Efficiency - A comprehensive dispute resolution mechanism has been established, with 13,473 effective complaints processed over the past five years, recovering economic losses of 43.8487 million yuan [10] - The city pioneered a lawsuit mechanism for prepaid consumption disputes, completing 18 batches of collective lawsuits involving 449 consumers and 3.3103 million yuan [11] Consumer Education - A total of 5 provincial, 22 municipal, and 51 district-level consumer education centers have been established, creating a multi-level legal education network [12] - The "safe consumption commitment" video competition reached over 27 million views, promoting a strong societal focus on safe consumption [12] New Committee Leadership - The new committee is led by the main leader of the Market Supervision Bureau, with representatives from various relevant departments, ensuring a diverse and professional composition [13] - The committee aims to enhance collaborative efforts, focus on consumer pain points, empower member units, and innovate service delivery to improve consumer rights protection [13] Future Directions - The new committee is encouraged to leverage Foshan's unique characteristics to stimulate consumption potential and drive high-quality economic development [14] - The council will continue to prioritize consumer interests and strive to advance consumer rights protection initiatives to lead in the province and nationwide [14]