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凝视社区烟火:在甄惠客的货架间,看见折扣上的生活温度
Sou Hu Cai Jing·2025-09-20 08:35

Core Viewpoint - The company emphasizes a community-oriented supermarket experience that combines both online and offline shopping, focusing on quality, convenience, and customer engagement without being overly promotional [9][11]. Group 1: Operational Insights - Fresh produce is delivered daily, with staff conducting quality checks to ensure high standards, reflecting the company's commitment to quality over price [3][5]. - The store layout is designed for an enhanced shopping experience, allowing easy navigation even during peak hours, which contributes to customer satisfaction [3][5]. - The integration of online and offline shopping is evident, with customers able to compare prices and make purchases through both channels seamlessly [5][9]. Group 2: Customer Experience - The store operates a "night mode" for late-night shoppers, providing a quiet and efficient shopping environment that caters to various customer needs [7][9]. - The company employs technology to monitor customer behavior and provide assistance when needed, enhancing the overall shopping experience [9][11]. - The supermarket aims to create a warm and welcoming atmosphere, likening itself to a tree that supports the community through its deep supply chain and diverse product offerings [9][11].