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Amazon's Cancellation Policy Heading to Court This Week
AmazonAmazon(US:AMZN) PYMNTS.comยท2025-09-21 23:23

Group 1 - The Federal Trade Commission (FTC) is suing Amazon for allegedly deceptive subscription practices related to its Amazon Prime program, claiming consumers were misled into signing up without proper knowledge or consent [2][3] - The FTC seeks civil penalties, consumer refunds, and a court order to prevent Amazon from using confusing subscription practices in the future [3] - Amazon denies the allegations, asserting that it has always been transparent about Prime's terms and provides clear options for customers to cancel their memberships [3][4] Group 2 - The case is seen as a significant test of the FTC's efforts to combat "dark patterns" in eCommerce, which are tactics that manipulate consumer behavior for business benefit [5] - Legal experts suggest that if Amazon's practices are found to violate the law, it could lead to broader scrutiny across the eCommerce industry [5] - In addition to the legal challenges, Amazon is preparing for its upcoming Prime Day sales event in October, which will help gauge consumer spending and inform inventory decisions for the holiday season [6][7]