Core Viewpoint - The company is enhancing services at the Haian shipping route port to provide a more convenient, efficient, and comfortable travel experience for passengers during the upcoming Mid-Autumn and National Day holidays [1]. Group 1: Efficient Customs Clearance - The company has optimized customs processes to improve service efficiency, including multiple fast security check channels and advanced security equipment to reduce waiting times [3]. - A "green channel" has been established for fresh agricultural product transport vehicles, ensuring priority inspection and release to maintain product freshness [3]. - Online ticket booking and self-service check-in have been introduced, allowing passengers to board quickly without queuing for tickets [3]. Group 2: Caring Services - The company has set up "love service points" in the waiting hall, staffed with professionals to assist passengers with inquiries, luggage handling, and lost items [4]. - Special services are provided for vulnerable groups, including one-on-one assistance to ensure safe boarding and arrival [4]. - Onboard staff will offer attentive service and a variety of meal options to enhance passenger comfort during the journey [4]. Group 3: Information Accessibility - A comprehensive information release system has been established to keep passengers informed about flight schedules and port dynamics through various platforms [5]. - The company collaborates with transportation and meteorological departments to provide timely updates on weather and road conditions, ensuring passenger safety [5]. - Multiple electronic display screens are installed at the port to provide real-time service updates and information [5].
海峡股份海安航线口岸:双节期间客运忙 多措并举优服务