人保财险江西分公司“爱心驿站”打造有温度的金融服务空间

Core Viewpoint - The company is enhancing its service quality and fulfilling social responsibility through the establishment of "Love Stations" and "Children's Harbor" across its branches in Jiangxi Province, providing a warm and convenient experience for customers and the public [1][3][4]. Group 1: Service Initiatives - The "Love Station" offers amenities such as drinking water, charging stations, umbrellas, first aid kits, wheelchairs, and reading glasses, catering not only to customers but also to outdoor workers and the general public [3][4]. - The "Children's Harbor" is designed for children accompanying their parents, featuring colorful books, educational toys, and drawing boards, allowing parents to conduct business with peace of mind while children enjoy their time [3][4]. Group 2: Community Engagement - During the summer, the company collaborated with local communities to provide emotional support and professional psychological counseling for left-behind children, addressing their needs and ensuring accessible services [3][4]. - The company has established nearly 100 "Love Stations" and "Public Financial Promotion Corners" across 11 cities in Jiangxi, serving over 5,000 outdoor workers and distributing nearly 10,000 financial knowledge materials [4][5]. Group 3: Financial Education - The company integrates financial knowledge dissemination into its service environment by setting up "Public Financial Promotion Corners" that provide easy-to-understand materials on insurance knowledge, consumer rights protection, and fraud prevention [4]. - The initiatives aim to create a frontline for financial knowledge dissemination, guiding consumers to develop correct financial consumption concepts [4].