Core Viewpoint - The new national standard for car rental services, effective from November 1, aims to enhance consumer protection and industry regulation by establishing strict verification processes for rental operators and vehicles, thereby addressing existing market chaos and ensuring safety for consumers [4][5][9]. Summary by Sections New Regulations Highlights - The revised standard introduces a dual verification mechanism for rental operators and vehicles, ensuring that only qualified businesses can operate in the market [5][10]. - It emphasizes the platform's responsibility to prevent malicious competition and false advertising through the use of advanced technology [6][11]. Safety and Consumer Protection - The new regulations establish a comprehensive safety protection network, including a "prevention-response-compensation" mechanism to address consumer issues promptly [6][10]. - A first-response compensation system is introduced, allowing rental companies to compensate consumers immediately in case of disputes, thus expediting resolution [6][10]. User Experience Improvements - The regulations mandate clear disclosure of fees and insurance responsibilities in rental agreements, enhancing transparency and reducing hidden charges [7][10]. - Customizable rental services are encouraged to meet diverse consumer needs, reflecting the growing demand for personalized rental solutions [7][10]. Industry Challenges and Opportunities - The car rental market in China is expanding, driven by tourism and business travel, but faces challenges such as lack of standardization and regulatory oversight [9][10]. - The new standard aims to unify industry practices, improve service quality, and enhance consumer trust, paving the way for sustainable growth [9][10]. Technological Advancements - The incorporation of information technology in the new regulations is expected to accelerate the digital transformation of the industry, improving vehicle management and service efficiency [11][12]. - The use of blockchain technology for credit assessment is anticipated to enhance the reliability of consumer data and enable personalized services [11][12]. International Standards Alignment - The revised standard aligns with international rental service standards, providing a framework for Chinese rental companies to expand into global markets [12]. - This alignment is expected to boost the international competitiveness of Chinese rental firms and establish a globally recognized service standard [12].
新版《汽车租赁服务规范》对平台要求更严格,为何如此规定?
Zhong Guo Qi Che Bao Wang·2025-09-23 03:36