别让景区预约拦住银发族（纵横）

Core Viewpoint - The increasing trend of online reservations at popular tourist attractions has created convenience for many visitors but has also excluded a significant portion of elderly tourists who struggle with digital technology [1][2][3] Group 1: Impact on Elderly Tourists - Many elderly individuals face difficulties accessing tourist sites due to the reliance on online booking systems, which often require smartphone proficiency [1][2] - The shift to digital ticketing has highlighted shortcomings in public service, as the complexity of online processes can be overwhelming for older adults [1][2] Group 2: Social Responsibility and Inclusivity - The neglect of elderly rights in the reservation process reflects a disregard for social responsibility and the principle of inclusive public service [2] - Legal frameworks in China emphasize the need for convenience and benefits for vulnerable groups, including the elderly, in tourism [2] Group 3: Recommendations for Improvement - Suggestions for enhancing accessibility include developing a "senior mode" for booking platforms, simplifying user interfaces, and allowing family members to assist with reservations [2] - Training staff to assist elderly visitors and maintaining options for manual ticketing can help ensure that all tourists can enjoy their experiences [2][3]