Group 1 - The emergence of WeChat AI digital employee customer service represents a significant breakthrough in the customer service sector, providing efficient, convenient, and intelligent solutions for businesses [13] - The AI digital employee can automatically send messages to 50 to 200 people daily through pre-set strategies, significantly reducing labor costs and ensuring timely information delivery [6] - Businesses can set detailed operational information, allowing the AI to accurately understand customer needs and provide appropriate responses, enhancing communication efficiency [7] Group 2 - The system supports harmonious shared accounts and automatic supplementary responses, ensuring that employees are not disrupted by the digital employee while maintaining continuous customer service [11] - An automatic customer feedback feature allows the system to score services based on user responses and generate daily analysis reports, enabling businesses to identify service shortcomings and improve sales strategies [12]
突发！微信 AI 数字员工客服竟可自动群发消息？
Sou Hu Cai Jing·2025-09-25 10:17