从“收入没有增加”到“谁补贴乘客”争议：一场直抵人心的滴滴司机与平台对话

Core Insights - The core issue raised by drivers during Didi's open day is the decreasing income despite long working hours, highlighting a disconnect between driver efforts and earnings [1][3][11] - Didi's average commission rate is approximately 14%, with a commitment to reduce the upper limit of commission to 27% by the end of the year [1][10] - The number of licensed ride-hailing drivers has surged, with a 159% increase from 2020 to 2024, indicating a saturated market [3] Group 1: Driver Concerns - Drivers expressed frustration over low earnings despite long hours, with some reporting daily revenues as low as 500 yuan for extensive work [3][10] - The open dialogue allowed drivers to voice their concerns directly to the platform, emphasizing the need for transparency and fairness in commission structures [2][11] - Many drivers are confused about the relationship between passenger discounts and their earnings, with Didi clarifying that discounts do not directly reduce driver income [5][8] Group 2: Platform Responses - Didi is actively working to improve driver income by enhancing service quality and introducing better vehicle options, rather than relying solely on price competition [4][6] - The platform's commission structure is dynamic, adjusting based on supply and demand, which can lead to varying commission rates [7][8] - Didi has committed to addressing driver concerns regarding transparency in commission calculations and has promised to optimize the commission structure by the end of the year [10][11] Group 3: Market Dynamics - The ride-hailing industry is experiencing increased competition, with a significant rise in the number of platforms and drivers, leading to market saturation [3][4] - Didi's commission rates are comparatively lower than those of global competitors, with Uber's commission around 30% and European platforms at approximately 18% [8] - The platform aims to balance supply and demand through flexible commission adjustments, incentivizing drivers during peak times while offering discounts to passengers during low-demand periods [8][10]