Walmart(US:WMT) Hua Er Jie Jian Wen·2025-09-28 01:44Core Insights - Walmart is facing challenges from AI-driven workforce transformation, with executives acknowledging that AI will eliminate certain jobs and reshape the employee structure [1] - CEO Doug McMillon provided a direct assessment of AI's impact on employment, stating that AI will change every job [1] - Walmart plans to maintain its global workforce of approximately 2.1 million employees over the next three years, but the composition of jobs will significantly change [1][2] Group 1: Company Strategy - Walmart executives are actively assessing the impact of AI on the workforce in high-level planning meetings, tracking job types that may decrease, increase, or remain stable [2] - The company aims to create opportunities for all employees to transition successfully into the new era [2] - Walmart has developed chatbots for customers, suppliers, and employees, and is utilizing AI to track supply chain and product trends [2] Group 2: Job Creation and Automation - AI has already led to automation in many warehouses, resulting in some job reductions, while new positions like "agent builders" have been created to develop AI tools [2] - The company expects to increase staffing in delivery and high-contact customer service roles, as well as in-store maintenance technicians and truck drivers [2] - The pace of change across the industry is expected to be gradual, with customer service tasks becoming more reliant on AI [2] Group 3: Industry Trends - Other companies are also embracing AI, with executives creating internal "heat maps" to identify roles or tasks that may be automated [4] - Concerns about AI-related layoffs have been rising, with some companies indicating they will eliminate employees who cannot be retrained for the AI era [4] - The CEO of Ford stated that AI could replace half of the white-collar jobs in the U.S., while OpenAI's chief economist noted that AI's impact on the job market is just beginning [5]