“美国最大雇主”：未来三年“不加人”

Core Viewpoint - Walmart, the largest private employer in the U.S., is facing challenges from AI-driven labor transformation, with executives indicating that AI will eliminate certain jobs and reshape the workforce, marking a significant shift in corporate attitudes towards AI's impact on employment [1][2]. Group 1: AI's Impact on Workforce - CEO Doug McMillon stated that "AI will change every job," suggesting a comprehensive transformation across all roles [2]. - Walmart plans to maintain its global workforce of approximately 2.1 million employees over the next three years, although the composition of jobs will undergo significant changes [2][4]. - The company is actively assessing which job types will decrease, increase, or remain stable, to identify areas needing additional training and preparation [4]. Group 2: Job Creation and Transformation - Walmart has already automated many warehouse operations with the help of AI, leading to some job reductions [6]. - New positions, such as "agent builders," have been created to develop AI tools for assisting employees [7]. - The company anticipates increasing personnel in delivery and high-contact customer service roles, as well as adding maintenance technicians and truck drivers [8]. Group 3: Industry-Wide AI Adoption - Other companies, including Ford and JPMorgan, are also predicting AI-related layoffs and advising employers to prepare for workforce changes [3][11]. - Executives across various sectors are pushing for full adoption of AI technologies, with some creating internal "heat maps" to identify roles or tasks that may be automated [11][12]. - Despite concerns about job losses, many executives believe the U.S. labor market remains healthy and do not expect large-scale unemployment due to AI [15].