海南控股旗下潍坊机场打造高品质“双节”出行体验

Core Viewpoint - During the National Day and Mid-Autumn Festival holiday, Weifang Airport, under Hainan Holdings, will focus on the theme of "Service Quality Month," implementing innovative service measures to optimize travel processes and ensure passenger safety and comfort [1]. Group 1: Service Initiatives - Weifang Airport will integrate traditional festival elements with modern service scenarios, launching the "National Style Celebration" cultural activities in key areas such as the waiting hall and security check, allowing passengers to engage in interactive experiences that highlight Chinese traditional culture [3]. - To enhance service during peak travel times, Weifang Airport will increase on-site service personnel, adjust service points, open additional manual check-in counters, and dynamically manage the number of security check lanes to improve passenger flow efficiency [3]. Group 2: Special Services for Vulnerable Groups - Weifang Airport has established a "First-Time Passenger Inquiry Desk" to provide one-stop guidance services for first-time travelers, transit passengers, and unaccompanied elderly and children [4]. - A "Green Channel" for special passengers has been set up in the security area to ensure priority passage, along with updated service guide content to enhance the practicality and clarity of information provided to travelers [4]. Group 3: Commitment to Service Quality - Weifang Airport aims to embody the "True Feelings Service" philosophy through various initiatives, enhancing service quality and passenger satisfaction [4]. - The airport plans to continue deepening service innovation to create a high-quality airport service experience that contributes to the high-quality development of civil aviation [4].