“首乘服务”四周年 海航航空集团旗下长安航空服务品质全面提升

Core Points - Chang'an Airlines has been enhancing its "first flight" service since its launch in September 2021, significantly improving service quality for first-time passengers in the Northwest region of China [1][2] - The airline has established the "Chang'an First Flight Worry-Free" service brand, integrating it with various services such as transfer convenience, priority for military personnel, and age-friendly services [2] - Chang'an Airlines aims to expand its first flight service to cover more passengers, including those making their first transfer or arrival, and is committed to improving service quality for the aviation sector in Northwest China [2] Summary by Sections Service Development - The first flight service was officially launched in September 2021, and over the past four years, the airline has focused on providing warmth and ensuring smooth travel for first-time passengers [1] - The airline has implemented a comprehensive service approach, enhancing staff training and optimizing service materials to improve the overall passenger experience [1] Brand Building - The "Chang'an First Flight Worry-Free" service brand has been developed, which combines first flight services with other travel conveniences, creating a more integrated service offering [2] - The airline has extended its first flight service to rural areas, communities, and campuses, ensuring a full-service experience from home to the aircraft [2] Future Plans - Chang'an Airlines is committed to continuously improving its first flight services and enhancing overall aviation service quality, contributing to the high-quality development of civil aviation in Northwest China [2]